The Cashiers at Wheatsfield Cooperative are responsible for checking out customers and assisting them with their products while helping to maintain a clean and welcoming front end.

Cashiers can be part-time or full-time and report to the Front End Manager.

Responsibilities:

Customer Service:

• Greets customers as they enter the store and at the register, acknowledge presence of customers that are shopping, and recognize them again as they leave the store
• Responds promptly and courteously to all customer questions and complaints, work hard to ensure that the customer feels satisfied after any interactions
• Explains store policies and procedures clearly, completely, and concisely to shoppers
• Calls for an additional cashier to keep customers waiting time to a minimum
• Knows store layout and keeps in touch with the products we carry and refers customers to correct resources when necessary

Cash Register Operation

• Learns cash register procedures to check out customers accurately and efficiently
• Recognizes produce items by name and become familiar with what we have each shift in order to ring up PLUs correctly
• Learns opening and closing procedures for the register as needed for your shifts
• Learns to sign up new members and sell shares efficiently at the register
• Lets appropriate people know of pricing errors, PLU errors, items without prices and bad products being returned
• Verifies drawer totals at the beginning and end of shifts

Cleaning and Stocking

• Keeps cash register area and counters clean and free of clutter
• Keeps bags and other supplies in full supply for customers
• Keeps carts and baskets clean and put away
• Ensure deli seating area is clean and appealing to customers.
• Helps maintain the cleanliness of the front of the store, inside and outside
• Does other cleaning and stocking tasks deemed necessary by the Front End Manager

Other Responsibilities

• Becomes familiar with and able to explain membership simply, efficiently, and completely
• Becomes familiar with the products carried at Wheatsfield and where they are located throughout the store. Gather product information from experienced staff, customers and various reference materials
• Works shifts as assigned, informing the Front End Manager or General Manager of any difficulties in working your assigned shift as soon as possible
• Arrives at work for your shift allowing enough time to clock-in at the assigned time and be on the floor ready to begin your shift
• Adheres to store policy governing the use and payment of house charges
• Attends and participates in mandatory staff and department meetings as scheduled
• Uses store computers for business use only
• Keeps supervisor informed of any problems or ideas
• Helps customers with special and case orders
• Knows and follows store policies and procedures
• Helps with other tasks as deemed necessary by the Front End Manager

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift

Weekly day range:

• Every weekend

Work Location: In person